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  1. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
  2. <html xmlns="http://www.w3.org/1999/xhtml">
  3. <head>
  4. <meta http-equiv="Content-Type" content="text/html; charset=gb2312" />
  5. <title>无标题文档</title>
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  7. body,html{padding:0;margin:0;}
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  9. .title{width:85%;padding:0;margin:40px auto 20px auto;line-height:40px;font-size:20px;font-weight:bold; font-family:"Microsoft YaHei"; text-align:center; color:#404040;}
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  16. </style>
  17. </head>
  18. <body>
  19. <div class="title">分险种保险消费投诉管控指标统计表</div>
  20. <div class="time">
  21. <span><input class="dc" value="导出Excel" type="button" /></span>
  22. <span style="float:right;font-size:13px;padding-right:10px;">时间范围:2017-08-13 至 2017-09-02</span>
  23. <div style="clear:both;"></div>
  24. </div>
  25. <table width="85%" cellpadding="0" cellspacing="0" border="0" class="table">
  26. <tr>
  27. <td rowSpan="3">险种</td>
  28. <td colSpan="11">监管投诉</td>
  29. <td colSpan="12">全渠道投诉</td>
  30. </tr>
  31. <tr>
  32. <td colSpan="6">基础数据</td>
  33. <td colSpan="5">统计指标</td>
  34. <td colSpan="6">基础数据</td>
  35. <td colSpan="6">统计指标</td>
  36. </tr>
  37. <tr>
  38. <td>监管投诉量</td>
  39. <td>保费收入</td>
  40. <td>保单件数</td>
  41. <td>监管投诉超期处理量</td>
  42. <td>监管投诉有效量</td>
  43. <td>监管投诉撤诉量</td>
  44. <td>亿元保费监管投诉量</td>
  45. <td>万张保单监管投诉量</td>
  46. <td>监管投诉及时处理率</td>
  47. <td>监管投诉有效率</td>
  48. <td>监管投诉撤诉率</td>
  49. <td>投诉总量</td>
  50. <td>保费收入</td>
  51. <td>保单件数</td>
  52. <td>超期处理件</td>
  53. <td>有责量</td>
  54. <td>撤诉量</td>
  55. <td>亿元保费投诉量</td>
  56. <td>万张保单投诉量</td>
  57. <td>及时处理率</td>
  58. <td>有责率</td>
  59. <td>及时处理率</td>
  60. <td>撤诉率</td>
  61. </tr>
  62. <tr>
  63. <td>人身险</td>
  64. <td>0</td>
  65. <td>0</td>
  66. <td>0</td>
  67. <td>0</td>
  68. <td>0</td>
  69. <td>0</td>
  70. <td>0</td>
  71. <td>0</td>
  72. <td>0</td>
  73. <td>0</td>
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  83. <td>0</td>
  84. <td>0</td>
  85. <td>0</td>
  86. <td>0</td>
  87. </tr>
  88. <tr>
  89. <td>财产险</td>
  90. <td>0</td>
  91. <td>0</td>
  92. <td>0</td>
  93. <td>0</td>
  94. <td>0</td>
  95. <td>0</td>
  96. <td>0</td>
  97. <td>0</td>
  98. <td>0</td>
  99. <td>0</td>
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  109. <td>0</td>
  110. <td>0</td>
  111. <td>0</td>
  112. <td>0</td>
  113. </tr>
  114. <tr>
  115. <td>合计</td>
  116. <td>0</td>
  117. <td>0</td>
  118. <td>0</td>
  119. <td>0</td>
  120. <td>0</td>
  121. <td>0</td>
  122. <td>0</td>
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  137. <td>0</td>
  138. <td>0</td>
  139. </tr>
  140. </table>
  141. </body>
  142. </html>